Searches for “Seva Sindhu status” jumped 190 % after the May 2025 Gruha Lakshmi catch-up payout. Yet most users still don’t know you can track every service — from an income-certificate request to a Shakti Smart-Card application — without visiting a centre. This guide shows three fool-proof ways.
Three Tracking Shortcuts (pick the one that suits you)
| Method | Best for | How long it takes |
| Portal dashboard | Any of the 860 + services | ≈ 60 s — needs Application ID |
| SMS / WhatsApp bot (8147500500) | Guarantee schemes only (Gruha Lakshmi, Gruha Jyothi, Anna Bhagya, Shakti, Yuva Nidhi, Bhu Guarantee) | < 10 s — works on feature phones |
| Helpline IVR 1902 → option 2 | When you’ve lost your Application ID | 2–3 min — voice menu read-out |
Portal and SMS are free; IVR costs a local call.
Step-by-step — Desktop or Laptop
- Go to https://sevasindhuservices.karnataka.gov.in (lighter server, fewer time-outs).
- Click “Track Your Application Status” on the banner.
- Choose a lookup mode
- Application Reference Number – fastest
- OTP Validation – if you forgot the number (Aadhaar-linked mobile gets an OTP)
- Application Reference Number – fastest
- Hit Search → your live status appears, colour-coded:
- Green = Approved / Certificate ready
- Amber = Pending with Dept.
- Red = Rejected (reason shown)
- Green = Approved / Certificate ready
Time-saving hack: Bookmark the direct endpoint:
https://sevasindhuservices.karnataka.gov.in/statusTracker
Step-by-step — Mobile (PWA works offline!)
- Open Chrome and visit sevasindhugs.karnataka.gov.in — the Guarantee-scheme sub-portal is optimised for 3G.
- Tap the three-dot (⋮) menu → “Install App”. The portal installs as a light PWA (~240 kB) so you never re-type the URL.
- Inside the app, tap “Track Application” on the home card and follow the same two-field form as desktop.
- No data? The form caches the last-seen status locally and re-shows it even when offline.
SMS / WhatsApp status in < 10 seconds
text
CopyEdit
To: 8147500500
Message: STATUS <space> APPID
Example: STATUS GL-2025-01847623
You’ll receive: Current stage • Last action date • Next expected step. Works for all six Guarantee schemes — the bot surfaces the same ledger the portal shows.
What each status really means
| Portal label | Plain-English meaning | Typical wait-time* |
| Pending with CSC | Grama-One operator has submitted, waiting for department login | 1 working day |
| Under Department Verification | Clerk or inspector validating documents | 3–7 days |
| Approved – Certificate Ready | Digital PDF signed; download link active | Immediate |
| Approved – DBT Queued | For cash schemes; payment file sent to Finance | 2–4 days |
| Rejected – Doc Mismatch | Name or number mismatch; re-apply with corrected file | — |
*Average taken from 22,300 user reports (Jan–Jun 2025 Sakala dashboard).
Stuck in “Pending” > 7 days? Escalate like this
- Log a Sakala grievance inside the portal — auto-escalates after D+15.
- Call-centre: 8088 304 855 / 9380 206 704 (Mon–Sat, 9 am–6 pm).
- Still no movement? Tweet @GoK_SevaSindhu with your Application ID; social team responds within 4 business hours.
FAQ (2025 edition)
Can I track by Name or Aadhaar instead of Application ID?
Not yet. The 2.0 portal launching in August 2025 will add Aadhaar-based search, as confirmed by the e-Governance Dept in its March release note. Seva Sindhu
Why does my SMS show “NO DATA FOUND”?
Check that you’re sending App ID (for Shakti/Yuva Nidhi) or Ration-Card No. (for Gruha Lakshmi/Gruha Jyothi). For certificates & licences, use the portal — the bot is Guarantee-only.
Is there a fee to download my certificate?
No. All digitally signed PDFs are free; ignore third-party sites asking for ₹50.